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Our work spans the complete spectrum of buildings, industrial, infrastructure, water and development projects. We create places and spaces where visions are realized, communities grow and thrive, and better futures are built.<\/p>\n
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Our work spans the complete spectrum of buildings, industrial, infrastructure, water and development projects. We create places and spaces where visions are realized, communities grow and thrive, and better futures are built.<\/p>\n
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The first accessibility standard was created under the authority of the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). The purpose of this policy is to outline practices and procedures in place at Graham Group Ltd. to help identify and remove barriers that impede a person\u2019s ability to access services at all Graham locations while respecting their dignity, independence and integration.<\/p>\n
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Graham Group Ltd. is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. We are committed to meeting the needs of people with disabilities in a timely manner and will do so by preventing and removing barriers to accessibility and meeting accessibility requirements under the Accessibility for Ontarians with Disabilities Act.<\/p>\n
We will communicate with people with disabilities in ways that take into account their disability. When asked, we will provide information about our organization and its services, including public safety information, in accessible formats or with communication supports.<\/p>\n
We will also meet internationally-recognized Web Content Accessibility Guidelines (WCAG) 2.0 Level AA website requirements in accordance with Ontario\u2019s accessibility laws.<\/p>\n
We welcome people with disabilities and their service animals. Service animals are allowed on the parts of our premises that are open to the public.<\/p>\n
A person with a disability who is accompanied by a support person will be allowed to have that person accompany them on our premises. Fees will not be charged for support persons.<\/p>\n
In the event of a planned or unexpected disruption to our wheelchair-accessible doors, Graham Group Ltd. will notify customers promptly. This clearly posted notice will include information about the reason for the disruption, its anticipated length of time, and a description of alternative facilities or services, if available. The notice will be placed at the front door of our office locations.<\/p>\n
Graham Group Ltd. will notify employees, potential hires, and the public that accommodations can be made throughout our recruitment and hiring processes. We will notify staff that supports are available for those with disabilities and we have a process to develop individual accommodation plans for employees. Where needed, we will provide customized emergency information to support an employee with a disability during an emergency.<\/p>\n
Graham Group Ltd. will provide training to employees, volunteers and others who deal with the public or other third parties on their behalf. This training will be provided to staff within two weeks of their hire date. Staff will also be trained when changes are made to our plan.<\/p>\n
When building or making major changes to public spaces, Graham Group Ltd. will meet accessibility laws as it relates to the following public spaces:<\/p>\n
We will put procedures in place to prevent service disruptions to our accessible parts of our public spaces.<\/p>\n
Customers who wish to provide feedback on the way Graham Group Ltd. provides goods and services to people with disabilities can do so via the following methods:<\/p>\n
All feedback will be directed to the HR department. Customers can expect to hear back in 15 to 20 business days.<\/p>\n
Any policy of Graham Group Ltd. that does not respect and promote the dignity and independence of people with disabilities will be modified or removed.<\/p>\n
Assistive devices and measures are supports made available by providers to improve access to care for patients with disabilities. For example, wheelchairs,\u00a0 volunteers, real-time captioning services (on-screen typing of what speakers are saying), sign language interpreters or deaf-blind interveners. Other examples include, Telephone Teletypes (TTY) to communicate with clients who are deaf, hard of hearing, have speech impairments or are deaf-blind (Guide to the Accessibility Standards for Customer Service, Ontario Regulation<\/em>).<\/p>\n Under the Human Rights Code, \u201cDisability\u201d means,<\/p>\n This definition includes disabilities of different severity, visible as well as non-visible disabilities, and disabilities the effects of which may come and go.<\/p>\n Assistive devices help an individual with a disability conduct everyday tasks and activities; examples include laptops, pocket recorders, hearing aids, teletypewriters (TTY), digital audio players, walkers, scooters, canes, oxygen tanks, note-taking devices, etc.<\/p>\n Service animals are used by people with many kinds of disabilities. Examples of service animals include dogs used by people who are blind, hearing alert animals for people who are deaf, deafened or hard of hearing, and animals trained to alert an individual to an oncoming seizure and lead them to safety (Guide to the Accessibility Standards for Customer Service, Ontario Regulation<\/em>).<\/p>\n A \u201cSupport Person\u201d accompanies a person with a disability, in order to help with communication, mobility, personal care or medical needs or with access to goods or\u00a0 services. Medical needs may include, but are not limited to, monitoring an individual\u2019s health or providing medical support by being available in the event of a seizure. A Support Person may be a paid professional, a volunteer, family member or friend of the person with a disability (Guide to the Accessibility Standards of Customer Service, Ontario Regulation<\/em>).<\/p>\n A customer with a disability is valued and deserving of effective and full service.<\/p>\n Freedom from control or influence of others \u2013 freedom to make one\u2019s own choices.<\/p>\n Customers with disabilities fully benefit from the same services, in the same place and in the same or similar way as other customers.<\/p>\n Graham will ensure that we identify and remove barriers to access for people with disabilities by outlining the following:<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.17.6″ _module_preset=”default” background_color_gradient_direction=”105deg” background_color_gradient_start=”rgba(181,18,26,0)” background_color_gradient_end=”#b5121a” background_image=”https:\/\/grahambuilds.com\/wp-content\/uploads\/2022\/06\/Bassano-Dam_May-2018_01-scaled.jpg” custom_padding=”12vw||12vw||true|false” locked=”off” global_colors_info=”{}”][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":" AODA COMPLIANCE POLICYPurpose The first accessibility standard was created under the authority of the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). The purpose of this policy is to outline practices and procedures in place at Graham Group Ltd. to help identify and remove barriers that impede a person\u2019s ability to access services at all […]<\/p>\n","protected":false},"author":25,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"dipi_cpt_category":[],"class_list":["post-253264","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nDisability:<\/h3>\n
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Personal Assistive Devices:<\/h3>\n
Service Animals:<\/h3>\n
Support Person:<\/h3>\n
Dignity:<\/h3>\n
Independence:<\/h3>\n
Integration:<\/h3>\n
CONTEXT<\/h2>\n
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